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How zs99com Handles Your Personal Information

This page explains what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or contact our support team — and exactly what we do with it.

Account data protectionJazzCash & Easypaisa payment privacyRaast transfer securityClear data retention rulesYour right to access or remove data
zs99com How zs99com Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security on zs99com is built around the same principles that make local payment rails like Raast and Easypaisa reliable for everyday transfers. Your account credentials are stored using encryption, session tokens expire automatically after inactivity, and payment records are isolated from browsing data. We apply access controls so that only the processes that need your data can reach it.

Encrypted Account Storage

Your password and payment wallet references — including JazzCash and Easypaisa IDs — are stored with encryption. We do not retain your full wallet PIN or mobile banking credentials at any point.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your preferred deposit method. You can manage cookie preferences through your browser settings at any time.

Data Retention Limits

We hold your account data for as long as your account is active and for the period required by applicable financial regulations. Once that period ends, data is deleted or anonymised.

Your Right to Request Changes

You can ask us to correct, export or delete your personal data by contacting support. We verify your identity using your registered number before acting on any such request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about the data we hold, want to correct something on your account, or need to request removal of your information, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to privacy-related requests within a reasonable period — complex requests, such as full data exports, may take a little longer.

Team online

Live Chat

Open the chat widget from any page on the site. Describe your privacy request clearly — mention your registered mobile number so we can locate your account quickly.

Email Support

Send your privacy request to our support email address. Include the payment method linked to your account — JazzCash, Easypaisa, or Raast — to help us verify your identity.

Account Help Section

Log in and navigate to Account Settings, then Help. Submit a data request ticket there and track its status without leaving your account dashboard.

Privacy Policy Questions Answered

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, our support team can help through live chat or email.

We collect your name, mobile number, and the payment wallet you register — JazzCash, Easypaisa, or Raast. We also log your device type and IP address for security purposes.

We do not sell your data. We share it only with service providers directly involved in operating the platform — such as payment processors for JazzCash or Easypaisa transactions — and only to the extent necessary.

We retain account and transaction data for the period required by applicable financial regulations in the regions where we operate. After that, data is deleted or anonymised.

Yes. Contact our support team via live chat or email, provide your registered mobile number, and we will process your data access request within a reasonable time.

Submit a deletion request through Account Settings or contact support directly. We verify your identity first, then action the request in line with our retention obligations and local law.

We use functional and session cookies to keep the site working correctly. You can adjust or block cookies in your browser settings, though some account features may not work without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.